Return Policy
At Handbag Havens, we put customer satisfaction first. If you're not completely satisfied with your purchase, we offer an easy and hassle-free return and refund process within the United States.
Return Eligibility
- Returns Accepted: Yes, we accept returns for both defective and non-defective items.
- Return Period: 30 days from the date of delivery.
- Item Condition: Must be unused, in new condition, with original packaging, and all accessories/parts intact.
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Non-returnable Items:
- Final sale items.
- Gift cards.
How to Request a Return
To request a return, please email us at support@handbaghavens.com within 30 days from the delivery date with the following details:
- Order Number
- Product(s) you wish to return
- Reason for return
Return Process
- Return Authorization (RA): Once your return is accepted, we will issue a Return Authorization Number (RA). Please clearly label the RA number on the returned package.
- Return Shipping: We offer free return shipping for eligible returns. A prepaid return label will be provided in your original package. If you didn’t receive one, please contact us, and we will email it to you.
Exchanges
- Exchanges: If you receive a damaged, defective, or incorrect item, we will exchange it at no additional cost.
- To initiate an exchange, email us at support@handbaghavens.com with your order details.
Restocking Fees
We never charge restocking fees — it’s as simple as that!
Business Name: Handbag Havens
Business Mail: support@handbaghavens.com
Business Number: +18068553764
Business Address: 1924 W Tonto St, Phoenix, AZ 85009, USA
Business Hours: 9:00 AM to 5:00 PM (Monday - Friday)
Live Chat Support: 24/7
support@handbaghavens.com
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